Digital skills once meant having a basic grasp of computers. Now, it means being able to work adaptably and strategically across tools, devices and platforms.
Digital literacy used to mean being able to send an email or type using a word-processing programme. It was a skill largely required of knowledge workers – people who might use specific software at work, and need to be fluent in how to use it accordingly.
But the phrase has evolved significantly. Now, digital literacy means having the skills to thrive in a society where communication and access to information are increasingly done via digital technologies, such as online platforms and mobile devices. The concept encompasses a broad understanding of an array of digital tools that enable in-office, hybrid and remote work across all types of workplaces: think real-time collaborative software, live workplace chat apps and sophisticated asynchronous work tools.
Today, digital literacy is no longer a functional proposition, it’s a mindset. In the modern workplace, there is a greater expectation for employees to nimbly adopt whatever technology comes with their job as well as adapt to ever-changing tools and approaches. Workers are also expected to use technology strategically: from working off their personal mobile devices, to leveraging collaborative workflow programmes.
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